Please select from the following options.

Inside Sales

Inside Sales will help you with non-technical questions, project quotes, update your contact information, or fulfill product literature requests. This service is available Monday through Friday, 8:30 a.m. to 5 p.m. Eastern Standard Time. Call 203-426-1180.

You may also contact us via the Customer Sales Assistance Form or through email at sales@ifs.com


Literature Requests

You can now order sales literature on line at anytime. It is simple and easy. Just register with an active email address and create your own password. Anything you need can be ordered and shipped in just a few days. If you need it now, every piece is available as a PDF that can be downloaded to your computer.

You can request literature through online at www.ifsliterature.com

Customer Service

Customer Service will help you with non-technical questions, product availability, placing orders, and check the status of your order (or return). This service is available Monday through Friday, 8:30 a.m. to 5 p.m. Eastern Standard Time. Call 203-426-1180.

You may also contact us via email at customerservice@ifs.com

If you have questions related to a specific order or return, you may also contact us via the Order Status Form or Return Status Form.


IFS Design Center

The IFS Design Center provides technical pre-sale telephone support for fiber optic system design and engineering assistance for when you require one-on-one help from a fiber optic expert. The IFS Design Center service is a free service to those interested in using IFS fiber optic products in their designs. This service is available Monday through Friday, 8:30 a.m. to 5 p.m. Eastern Standard Time. Call 888-999-9ifs.

You may also contact us via the Design Assistance Form or through email at designcenter@ifs.com


Technical Support

Technical Support is technical post-sale telephone support for problems relating to installation, troubleshooting and product defects only. Technical Support service is free to all users of IFS equipment no matter where the product was purchased. This service is available Monday through Friday, 8 a.m. to 8 p.m. Eastern Standard Time. Call 203-426-1180

You may also contact us via the Technical Assistance Form or through email at techsupport@ifs.com


Product Feature Requests

Send your product feature requests for new and existing product at this web site. This form will be submitted directly to R & D and marketing.


Support Web site Feedback

Help us improve our web site by sending the Webmaster any suggestions that you feel would make your visit to our site better. Please report any broken links, typos, missing files or graphics, download problems or ‘page not found errors to this address’ that you may have encountered while visiting our site.