Gartner 2021 Market Guide for Mobile Workforce Management for Utilities

IFS has full coverage in all functional capabilities for utilities

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For 7 years Clevest, an IFS company, has been included in the Gartner Market Guide for Mobile Workforce Management Software for Utilities, which provides a comprehensive overview of the Mobile Workforce Management (MWM) space.


Clevest has historically focused on developing MWM and Advanced Network Deployment solutions for the energy and utility sector, and IFS has focused on developing Enterprise Asset Management and Field Service Management (FSM) solutions. Now, as a combined entity, we believe our reach extends across all functional capabilities included in the 2021 Gartner Market Guide for Mobile Workforce Management Software for Utilities.

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  • Current industry trends
  • Innovations in mobile workforce management
  • Comparisons of vendor functional capabilities, including IFS and Clevest who joined forces last year
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The guide notes an increased activity in the utility market by Field Service Management (FSM) vendors, providing utilities with an end-to-end service and operations management model delivered on a single technology platform. We believe the convergence of MWM and FSM is a natural next step for the industry, and it dovetails with our strategy to consolidate the capabilities of Clevest MWM with the market-leading capacities of IFS in driving the service experience.

IFS is pleased to be included in this Gartner report, as well as positioned once again as a Leader within the Gartner Magic Quadrant for Field Service Management. IFS attributes this to our commitment to continued innovation in delivering field service solutions that will help our customers anticipate, adapt, and move forward for continued service success.

Gartner, Market Guide for Mobile Workforce Management Software for Utilities, Nicole Foust, 5 May 2021.


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