Silvermill Group

Established in 1920 by Anthony Silva, Silvermill Group remains under the management of the Silva family today. To support its craft of growing, plucking and processing coconut products, it maintains a dedication to the use of the latest innovative technologies. Silvermill supplies ingredients to the likes of Kellogg’s, Nestle, Mars, Cadbury and more.

A shortage of raw materials brought on by climate change was creating complex macroeconomic challenges for Silvermill. In addition, recent diversification and rapid expansion of operations had also presented management with a resourcing challenge.

To overcome these challenges, Silvermill Group adopted an extensive suite from IFS. By doing so, the company has:

• Improved operational efficiency
• Made better use of its data
• Increased profitability

Because IFS helped Silvermill Group to overcome challenges, the company now plans to use the software to support its ambitious future goals.

To remain competitive and meet customer demands Silvermill adopted an ERP solution from IFS. By leveraging this system they have gained better understanding of their business, leading to increased growth and employee retention. The Quality Management module has enhanced their customer service, resource control and allowed them to be more environmentally efficient. Prabath Fernando, AGM Finance at Silvermill Group saves three hours a day using IFS. This allows him to allocate more of his time towards managerial tasks.