IFS Cloud: Launch Event Agenda

Discover all that is IFS Cloud: see the platform in action, hear from customers and learn how to accelerate achieving your business goals. Choose from industry-specific sessions and let our experts answer your questions.

Wednesday March 10, 2021

Keynote: 09:00 ET / 14:00 GMT / 15:00 CET

Part 1

It’s launch time!

45 mins

Our CEO, Darren Roos and CPO Christian Pedersen share what compelled us to develop IFS Cloud to give companies CHOICE. Listen to the team behind IFS Cloud as they spell out what makes IFS Cloud Unique and hear from Pioneer customers manage their business more efficiency and deliver better products and services.

Part 2

IFS Cloud in ACTION:

30 mins

Construction companies already operate on tight margins, yet new labor challenges and falling productivity are forcing the industry to further lower costs. Become more efficient, improve quality and implement best practices are imperatives. In this session learn how IFS Cloud’s embedded industry best practices help customers overcome these new challenges.

30 mins

The telecommunications industry is undergoing a major shift. The highly competitive market has empowered customers making service the new differentiator and the key to telco success. To adapt and keep customers, businesses need to rethink how they design for and manage service through smart business decisions and digital technologies. This session will explore the latest trends in service delivery for telecommunications, and how IFS Cloud empowers telcos to capitalize on those trends.

30 mins

The Circular Economy is transforming manufacturers’ operations. The need for a new model driven by sustainability means the use of technology needs to evolve. Systems and processes need to be connected to provide the right data and insights. Learn how IFS Cloud brings together state-of-the-art industry capabilities into one product, one data model to enable manufacturers take advantage of the Circular Economy.

30 mins

The need for the global defense industry to stay agile has never been greater. Shifting priorities, major market, regulatory and geopolitical changes mean this industry must leverage the latest technologies. This session will frame the fast-evolving defense landscape, and how IFS Cloud is best positioned to help defense customers achieve mission transformation and readiness.

30 mins

The commercial aviation industry is shaping its recovery strategy post 2020. Airlines and aviation service providers are evaluating their business models and how advanced technologies can help them seek out and maximize new opportunities. Readiness and speed will be key to move from responding to rebounding. Hear how IFS Cloud has been built in a single platform with digital innovation built in to drive digital transformation.

30 mins

IFS Cloud for Energy & Utilities is bringing a significant number of functional enhancements in its first release. Join the IFS’s Energy & Utilities team as they walk you through these functional highlights and see how these could impact your business and services to delight your customers with great Moments of Service.

30 mins

Service providers are under pressure due to rising expectations from customers for effortless service. To successfully meet the challenge, they must better control operational costs and efficiency on one side and evolve their business model to be outcomes driven on the other. Join our industry leaders as they share how they face up to the challenge, and learn how IFS Cloud’s embedded digital innovation can help you deliver your best.

30 mins

Delivering ground-breaking products is no longer enough to win your customers’ hearts and minds. You must deliver the outcomes customers want for their assets and equipment. Discover how IFS customers across industries are embracing the service delivery models of the future, such as predictive maintenance, and harnessing new innovations like IoT, AI, and process automation to delight customers.

Thursday March 11, 2021

MindFuel: 09:00 ET / 14:00 GMT / 15:00 CET

Part 3

Mindfuel

30 mins

Construction companies have always had to deal with a chaotic and disruptive market environment. Whilst this is unlikely to change in the immediate future, to stay successful, companies need to learn to capitalize on these disruptions and adapt to ensure their survival. Join us as we discuss how technologies can solve some very specific challenges and help you thrive as we navigate disruption.

30 mins

Telecommunications companies face immense pressure to keep everyone connected: the entire world is now online. Yet, being connected is now seen as commodity, meaning that to differentiate telcos need to also address ever changing customer expectations. How are telcos leaders balancing controlling operational costs and maximizing efficiency while also modernizing and improving CX? Join us as we explore the critical considerations and best practices behind striking this balance.

30 mins

This is not a green issue. It’s red.

The Circular Economy and sustainable manufacturing is about the bottom line and therefore the survival. With efficiency squeezed to its highest possible levels, companies have achieved waste and cost reductions. But the search for ever more sustainable approach to manufacturing reveals the a new type of economy as a basis for competitive advantage and differentiation. One that contribute directly to profitability. Join us as we explore the Circular Economy in manufacturing.

30 mins

While the commercial aviation sector felt the brunt of the pandemic, defense organizations were relatively untouched instead taking the opportunity to begin shedding outdated processes and investing in new technologies. As the A&D industry continues its recovery, learn what key trends will play an influential role from 2021 onwards: from equipment modernization to capabilities revitalization and increasing focus on operational efficiencies.

30 mins

Learn from leading experts in the Energy & Utilities industry about how organizations can meet the challenges of the drive to net zero, and deal with ever increasing customer expectations through emerging innovations and evolved business models. Hear from experts at Trønder Energi, Clevest and IFS about how your energy company or utility can delight customers at every key moment of service.

30 mins

Join us to discuss in detail the challenges that manufacturers face when competing on service delivery against pure-play service providers. Are manufacturers agile enough or are their business models too cumbersome. We’ll discuss key points of differentiation, strategies from speakers on how they win with service and we’ll look at the future of Servitization.

Part 4

Customer Sessions

30 mins

IFS Cloud will deliver real world value to organizations new to IFS as well as our existing customers. Learn how IFS is developing the IFS Cloud framework, tools and solutions to deliver positive benefits throughout the customer journey at every moment of service.

30 mins

What does IFS Cloud mean for me?

As an existing customer using IFS Field Service Management, IFS Cloud brings an exciting future. Digital innovation is ready to use: automation and intelligence will enable you to deliver the moments of service that matter to your customers better and faster.

Part 1

IFS CLOUD KEYNOTE

What is IFS Cloud? Darren Roos, CEO, outlines the strategy behind the IFS Cloud platform and the need for businesses to deliver the ‘Moment of Service’. Christian Pederson, Chief Product Officer, reveals how IFS Cloud brings innovation to life with the help of Pioneer customers already using IFS Cloud technology in their business.

Main Hall Sessions

Part 2

IFS CLOUD FOR YOUR INDUSTRY

How will IFS Cloud transform your sector? Join one of eight industry-specific breakout sessions led by IFS industry specialists. Choose from Construction, Telecommunications, Manufacturing, Defense, Commercial Aviation, Energy & Utilities, Service Industries and Service Management. After, watch our functionality videos available on-demand.

Break-out Sessions

Part 3

MINDFUEL

What puts IFS Cloud customers ahead? Join thought leaders, partners, customers and experts sharing industry-wide trends and insights. Mindfuel breakout sessions cover Construction, Telecommunications, Manufacturing, Aerospace & Defense, Energy & Utilities and Service Management.

Agility Theatre Sessions

Part 4

CUSTOMER SESSIONS

What will IFS Cloud mean for you? Realize the value of IFS Cloud for IFS Applications; and realize the value of IFS Cloud for Field Service Management. Whether you’re thinking about joining the growing customer base, or considering upgrading, our sessions and customer implementation case studies illustrate the practical next steps.

Training Day Sessions

Agenda