Has your service organization already embarked on its servitization journey?
Firms looking to make service part of their DNA have embraced servitization. Are you keeping up?
Organizations looking to improve business outcomes and lower overhead often find that the best way to do so is to focus heavily on the delivery and commoditization of service, rather than traditional products, for their business. This servitization mindset allows businesses to diversify revenue streams, and find new ways to create valuable experiences for their customes.
In a study conducted with Strategies for Growth, IFS benchmarked service companies of all shapes and sizes not just on their servitization journey, but also on how they’re shifting existing service offerings away from break-fix towards the delivery of outcomes for the end-user. The results of this study have been co-published by Strategies for Growth and IFS in this new whitepaper.
Download this whitepaper to learn:
- The state of service delivery across a wide variety of verticals and business sizes
- What technologies are powering growth for service firms
- The benefits that organziations are seeing from the employment of these new business models
- What the outlook of service delivery looks like for tomorrow, and beyond
File Information: White Paper, pdf 46.8 MB