IFS Field Service Management - FSM Integration Framework

About this course

This is one of the courses towards gaining the IFS Certified Specialist accreditation for consultants. It enables students to cover and prepare all of the examination specification topics for the FSM Integration Framework exam.



Those who need to be able to perform processes, functions and administration within IFS Field Service Management Integration Framework module.

  1. Introduction to Integration Framework
  2. User Screens
  3. Integration Log Screen
  4. Outbound Integration - Basics
  5. Outbound Integration – Creation Outbound Map
  6. Integration Log References
  7. Integration Map Functions
  8. Routing Rules
  9. Map Activation by Audit/Extract
  10. Map Activation by Business Rule
  11. Map Activation by Monitor Schedule
  12. Inbound Integration – Basics
  13. Inbound Simple XML – HTTP Delivery
  14. Inbound Parent/Child Table XML
  15. Create an Inbound XML Map
  16. Inbound XML – Database Delivery
  17. Inbound XML – File Delivery

At the end of this course,

  • Explain what the Integration Framework does?
  • Explain Common Terminology
  • Explain the relationship of Integration Framework to other IFS/FSM components
  • To use the features of the Integration Framework and FSM application to create and test an Inbound Integration.
  • To use the features of the Integration Framework and FSM application to create and test Outbound Integration.
  • Understand how to use the screens of the Integration Framework

Knowledge: Basic knowledge of FSM application, XML creation, in-depth knowledge of FSM tables and columns and how they hold data and used by the FSM processes, SQL Server Management

Courses: IFS FSM Fundamentals, IFS FSM Configuration

Exams: IFS FSM Fundamentals, IFS FSM Configuration




IFS Academy Inquiry Text


  • Consultants


  • Specialist




2 days