IFS Support Offering (eng.)

IFS’ flexible support offerings range from full solution support 24x7 to basic maintenance support for those who like to take care of things themselves—with the help of efficient IFS Self-Service Tools, if required. Another aspect of effective support is getting to choose the communication Channels. In addition to phone support, the IFS Internet Support Center gives you online access to the global support system and all related information. This lets users report, track, and manage issues 24x7, ensuring secure, unlimited access to online support resources. And to ensure continual learning, your support team and super-users can access the cumulative knowledge in the knowledge database

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