VIYEMA

Our consulting services focus on the customer and the market.

The portfolio, which is aligned with this, includes the topics of strategy, business set-up and development, the design of organizational changes and digitally supported processes, right through to restructuring and turnaround. We have proven experience in our core industries: Telecommunications and information technology, utility industries / renewable energies, mechanical and plant engineering, public transport and mobility.

Through our subsidiary VIYEMA Solutions we offer services in industry-wide IT and digitization projects from strategic and process-oriented consulting to technical implementation. Our core competencies are agile project management and coaching, Field-Service Management, Big Data and Business Intelligence, and enterprise resource planning (CRM/ERP).

We are a modern team, with constant orientation to current market developments and a strong customer focus. For our customers we develop tailor-made concepts with a high benefit orientation in close accompaniment during the entire implementation up to the successful completion of the project and the corresponding aftercare.

Strategy Consulting

Strategic Consultancy for Business Development, Sales, Service and Supply Chain

Senior Project Management

Professional Project- and Program-Management Expertise for Consulting in Implementation and Transformation

Process Management

Analysis, Evaluation, Design and Implementation of Business Processes

IT-Implementation Consulting and Support

All Phases from Process Consulting, Process Design, IT-System Implementation, Go-Live, Operational Support

Service Management

We provide outstanding support for improving service organization on their way to Service Excellence, from management consulting, process design, technical concepts to implementation of tools.

Maintenance Planning and Scheduling

Optimization of existing concepts

Field Service Management

Increasing productivity in the field service team

Customer Contact Center

Efficient management of inbound and outbound calls

Service Order Management

Streamlining the order to cash process

Service Sales

Increase after sales business with adequate and highly profitable service products

Spare parts and logistics

Support your customers in time and online

Service Digitization

Transformation of your business into the digital world with remote services, big data for predictive services, integrating your service partners by online services

Agile Project Management / Coaching

The modern methodology for more flexibility and benefit generation

CRM / ERP / Field-Service Management

Support from provider evaluation to implementation with a market-conformant and customized product

Big Data / Business Intelligence

Transparency for development and sustainability for your organization. For an enablement for fast management decisions based on valid data preparation and analysis

Accreditation:

  • Plata

Type of Partner:

  • Servicios
  • Canal

Country:

  • Austria
  • Belgium
  • Germany
  • Italy
  • Luxembourg
  • Netherlands
  • Switzerland

Industries:

  • Enegía & Utilities
  • Construcción & Contratación
  • Manufacturing
  • Proveedores de Servicio

Solutions:

  • CRM
  • Enterprise Resource Planning
  • Enterprise Service Management
  • Supply Chain Management