Our consulting services focus on the customer and the market.
The portfolio, which is aligned with this, includes the topics of strategy, business set-up and development, the design of organizational changes and digitally supported processes, right through to restructuring and turnaround. We have proven experience in our core industries: Telecommunications and information technology, utility industries / renewable energies, mechanical and plant engineering, public transport and mobility.
Through our subsidiary VIYEMA Solutions we offer services in industry-wide IT and digitization projects from strategic and process-oriented consulting to technical implementation. Our core competencies are agile project management and coaching, Field-Service Management, Big Data and Business Intelligence, and enterprise resource planning (CRM/ERP).
We are a modern team, with constant orientation to current market developments and a strong customer focus. For our customers we develop tailor-made concepts with a high benefit orientation in close accompaniment during the entire implementation up to the successful completion of the project and the corresponding aftercare.
Strategic Consultancy for Business Development, Sales, Service and Supply Chain
Senior Project Management
Professional Project- and Program-Management Expertise for Consulting in Implementation and Transformation
Analysis, Evaluation, Design and Implementation of Business Processes
IT-Implementation Consulting and Support
All Phases from Process Consulting, Process Design, IT-System Implementation, Go-Live, Operational Support
We provide outstanding support for improving service organization on their way to Service Excellence, from management consulting, process design, technical concepts to implementation of tools.
Maintenance Planning and Scheduling
Optimization of existing concepts
Field Service Management
Increasing productivity in the field service team
Customer Contact Center
Efficient management of inbound and outbound calls
Service Order Management
Streamlining the order to cash process
Increase after sales business with adequate and highly profitable service products
Spare parts and logistics
Support your customers in time and online
Transformation of your business into the digital world with remote services, big data for predictive services, integrating your service partners by online services
Agile Project Management / Coaching
The modern methodology for more flexibility and benefit generation
CRM / ERP / Field-Service Management
Support from provider evaluation to implementation with a market-conformant and customized product
Big Data / Business Intelligence
Transparency for development and sustainability for your organization. For an enablement for fast management decisions based on valid data preparation and analysis
Type of Partner:
- Energy Utilities and Resources
- Engineering Construction and Infrastructure
- Service Industries
- Customer Relationship Management
- Enterprise Resource Planning
- Enterprise Service Management
- Supply Chain Management