Tuesday, February 2, 2021

Stoddart selects IFS to deliver outstanding customer service

Stoddart selects IFS to deliver outstanding customer service

IFS’s leading workforce scheduling optimization solution to automate core business processes and scale its business, quickly and effectively

London, February 2, 2021 – IFS, the global enterprise applications company, announces that Stoddart Group, Australia's leading supplier and installer of products to the residential building industry, has selected IFS to enable digitization of job scheduling, automate critical business processes and deliver service excellence.

To strengthen its leading market position and ready the company for accelerated growth, Stoddart Group launched a comprehensive evaluation process to select a service platform to replace legacy business systems. Having identified IFS through the review and as the leader in the Gartner Magic Quadrant for Field Service Management, Stoddart Group selected IFS as a partner for its scalability, intuitive user experience and robust functionality. The solution will be delivered using IFS managed cloud services to reduce total cost of ownership and drive faster time to value.

“IFS will initially be used to digitize the scheduling of jobs, enhance mobility of our workforce and free up critical resources. The IFS platform will give us the confidence to accelerate growth and continue to create solutions that deliver a better way to build” said Governing Director Jon Stoddart. “It is cloud enabled, easy to use on any device, and is relevant for every aspect of our business.”

Andrew Vlachiotis, IFS SMBU Vice-President, APJ ME&A, added, “We are honored to be working with Stoddart Group, the often unseen but ever-present backbone in the construction of new homes in Australia. We look forward to a long and successful partnership together, creating value for Stoddart and ensuring a delightful experience for its customers.”

Learn more about how IFS helps companies deliver service excellence and optimize workforce efficiency with the world’s leading service management solution: www.ifs.com/corp/solutions/service-management/

About IFS 

IFS develops and delivers enterprise software for customers around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. The industry expertise of our people and solutions, together with a commitment to delivering value to every one of our customers, has made IFS a recognized leader and the most recommended supplier in our sector. Our team of 4,000 employees and growing ecosystem of partners support more than 10,000 customers around the world challenge the status quo and realize their competitive advantage. Learn more about how our enterprise software solutions can help your business today at ifs.com.

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