Transformational Service Management

Service management software to deliver service excellence, optimize workforce efficiency, and grow service revenues

Maximize profitable service-based revenue streams across the service lifecycle with service management tools from field service management with workforce scheduling and planning, to mobile field service and remote assistance capabilities.

Reduce your service delivery costs and add business value

Optimize your current processes and be prepared to meet tomorrow’s business requirements. Expand your service offerings, win new contracts and increase service revenue, all while delivering enhanced customer service.

Your Guide to a Successful IFS Service Management Implementation

With every customer implementation, we welcome a new member to the IFS family. Working together, we help you reduce risk, cost, and time while optimizing outcomes and achieving the KPIs that matter most to your business.

Capabilities

  • Field service management software
  • Mobile workforce management
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  • Workforce scheduling & planning
  • Contact center & customer engagement
  • Contracts & warranties
  • Service logistics & repair

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