IFS Field Service Management - FSM Service
About this course
This is one of the courses towards gaining the IFS Certified Specialist accreditation for consultants. It enables students to cover and prepare all of the examination specification topics for the FSM Service exam.
TargetAudience
Those who need to be able to perform processes, functions and administration within IFS Field Service Management Service module.
- Service Overview
- Basic data required
- Request creation
- Request tabs
- Task creation and scheduling
- Contracts and PM tasks
- Schedule Board
- Task completion
- Part disposition
- Financials
- Surveys
- Service business rules
By the end of this course, students will be able to:
- Demonstrate the service request process
- Explain the basic data setup required to use the Service model
- Understand the Schedule Board
- Show how to complete a task
- Understand how to invoice a service request
- Configuring Service business rules
Knowledge: Basic knowledge of service operations.
Courses: IFS FSM Fundamentals
Exams: IFS FSM Fundamentals
Inquire
IFS Academy Inquiry Text
Track:
- Consultants
Certification:
- Specialist