Building on the knowledge and expertise within our business that comes from almost 30 years of operating within the marketplace, our Data Centre Facilities Management (DCFM) team delivers a scalable and professional range of services aimed solely at providing critical data centre solutions. This team is a group of people who have been able to expand their capabilities and manage their professionalism.
Ark Insights Center Facilities Management is designed to meet the challenges of maintaining, operating and managing high performance data/voice centers now and in the future.
- TECHNOLOGY - Inherited a wealth of experience in data, video and voice, and physical and network security from its founders and key management team
- BIG DATA MARKETING – Understands the evolution of customers' behavior and started acquiring businesses to achieve important customer data
- MEDIA DISTRIBUTION – Media over the top, fixed TV and digital distribution businesses
- DELIVERING EXCELLENCE - We strive for the highest professional standards in our work and aim to be the best in everything we do: Quality and Service Excellence
- ONE PARTNERSHIP - We partner our employees and customers alike. They are the foremost in our minds all the time. We go the extra mile to exceed their expectations. We partner with our customers and deliver quality and service excellence and grow our business together. We treat our staff with respect and dignity. We provide them with appropriate training and development; preparing them for a fulfilling career path.
- INTEGRITY - We strive for fairness in all our business and working relationships
Solutions & Offering
- Unified Communication
- Contact Center Solution
- Workforce Optimization Solution
- Application Development
- Consultation and Outsourcing: Unified Communication and Networking Infrastructures, Application and Software Development, Customer Service Solution, Outbound Solution for Telesales & Collection, Facilities and Operations Set Up Service
Avaya: Unified Communication & Contact Center Solutions
Aspect: Contact Center
Verint: Workforce Optimization
ARK Insights has joined the IFS Partner Program and also plans to refer leads to IFS. We’re also planning to build up the team to support our clients (Sales, Technical Consult, and Aftersales support), then utilize IFS support on training material and develop a business plan for a mutually beneficial partnership.
Type of Partner:
- Energia e Serviços Públicos
- EAM (Gestão de Ativos)
- IFS Applications