IFS FSM Fundamentals - Core Concepts

About this course

This course is the second of the 6 courses towards gaining the IFS Certified Associate accreditation for Consultants. It enables students to cover and prepare all of the examination specification topics for the IFS FSM Introduction part of the IFS FSM Fundamentals exam.

Target Audience

Those who need to be able implement, configure, and support IFS Field Service Management (FSM) software.

  1. Set up for Core Entities
  2. Core Entities
  3. Usages
  4. Rules

At the end of this course, the students will be able to:

  • Identify the setup requirements for Core Entities
  • Identify Core Entities – Person, Model, Place, Product, Part, Stock, Contact -- that make up the foundation of FSM
  • Recognize the types of Usages
  • State the purpose of Rules
  • Understand Background Processing

Knowledge: Basic knowledge of the use of Windows programs, use of ERP software in general, high-level knowledge of the Service Operations business processes.

Courses: Introduction



IFS Academy Inquiry Text



  • Consultants


  • Associate


  • IFS Sales and Services

Course ID:



1 day

Type of Course:

  • Workshop