IFS Maintenance - Work Order


This course provides a comprehensive understanding of the Work Order functionality of IFS Maintenance related to the IFS Applications. This is also one of the courses towards gaining the IFS Certified Practitioner accreditation for Maintenance Consultants. It enables students to cover and prepare the Work Order specification topics for “IFS Practitioner Consultant - Maintenance” exam.

Target Audience

Those who need to be able to identify and state the essential decisions to be made, basic data to be created and processes involved in the setting up of IFS Work Order in support of IFS Service and Asset Management in IFS Applications™.

  1. Review Equipment Administration and Personal Safety
  2. Overview Work Orders/Work Tasks
  3. Work Request and Service Quotation
  4. Work Order Preparation and Planning
  5. Work Order Reporting
  6. Transfer and Conclude Service Orders

At the end of this course, the students are able to:

  • Identify the Basic Data required for Work Order Processing
  • Demonstrate an awareness of various ways of creating Work Requests
  • Plan and Prepare Work Tasks
  • Understand how to process Repair Work Orders
  • View and allocate resources using the Allocate Resource Gantt and Resource Monitoring Gantt
  • Describe the use if Purchase Requisitions and Purchase Orders for Work Task
  • Describe what kind of information can be reported in on a Work Task
  • Authorize the different transactions before Concluding the Work Task
  • Invoice Service Work Order
  • Finish Work Orders and Work Tasks

Knowledge: Perfect understanding of maintenance business processes

Courses: IFS Applications 10 Essentials, Equipment


IFS Academy Inquiry Text



  • Consultants

IFS Applications Version:

  • IFS Applications 10


  • Practitioner


  • IFS Maintenance

Course ID:



Classroom - 1 day, Virtual Classroom - 2 sessions (of 4 hours)

Type of Course:

  • Classroom
  • Virtual Classroom