Telecommunications
Enterprise project, asset and service software solutions
IFS software enables telecommunications companies to challenge in a disrupted market and transform their operations across project & asset lifecycle management, scheduling & resource optimization and customer engagement. Let IFS help you succeed, whether you are a challenger competing with industry giants or a giant smart enough to realize you must adapt to compete. We’ll help you balance the competing priorities of infrastructure and customers, and make your stakeholders, regulators and investors happy.
Streamlined field service activities improve Get’s customer service
technician punctuality
digital TV and broadband customers
BSkyB Streamlines Telecom Operation
BSkyB engineers across the UK and Ireland
Motorola Canada trusts SaaS field service management software from IFS
weeks to get fully up-and-running
Saudi Telecom company selects IFS to improve customer experience
IFS's leading workforce scheduling solution radically improves the efficiency of 5,000 field service engineers.
Own the present - lead the future with the magic of 5G and service management from IFS
IFS is the only vendor in the telecommunications vertical that has full capabilities in mobility, work order management and enrichment, AI-enabled scheduling & dispatch, field service monitoring & execution, customer & supplier contract management, materials management, warranty management, customer, repair and sub-contractor portals, dashboards and analytics, in addition to AI-enabled omni-channel customer engagement, IoT business connector, and reverse logistics. All delivered as you prefer:
- On premise
- In the cloud
- With connectors to your favorite ERP or CRM
Project, asset and service management solutions
Hear Colin Beaney, Global Industry Director for Energy, Utilities & Resources at IFS, introducing where our Project, Asset and Service management software adds value to customers in the telecommunications industry.
IFS ERP, EAM and FSM deliver value to our customers across Telecommunications, Energy, Utilities & Resources
Enterprise Resource Planning
IFS is a different kind of enterprise resource planning software (ERP). It is not complex and rigid like some other ERP suites. Rather, it is designed to rapidly adjust to changes in technology and business, maximizing enterprise agility.
IFS deliver more than just ERP. It has native functionality for enterprise project management (EPM), enterprise asset management (EAM) and service management. It can be configured for a variety of settings including but not limited to discrete manufacturing, process manufacturing, multi-mode manufacturing, construction and engineering, and esoteric and demanding settings like multi-mode manufacturing, aerospace and defense, engineer, procure construct (EPC) and offshore oil and gas drilling. It is in these demanding settings that combine elements of manufacturing, project management and asset management that IFS is without peer as an ERP solution.
Enterprise Asset Management
Enterprise asset management (EAM) software needs to be more than a glorified computerized maintenance management system (CMMS). And IFS Applications offers more. A lot more. As part of a complete enterprise suite or as a standalone EAM solution, IFS Applications offers you the freedom to implement as much supporting functionality as you need to meet your asset management and other organizational requirements. Sure, you get maintenance scheduling, work orders and other functionality necessary for reliability-centered maintenance. But you also can extend your EAM solution with human resources, purchasing, risk management, finance, document management and more.
Service Management
Whether you are providing service in the field, in a plant, at a customer’s home or office, in a depot environment, on linear or other capital assets, or anywhere else, IFS Service Management has a solution for you. This is also available regardless of whether you are delivering service through booking appointments, against demanding service level agreements (SLAs), adhering to maintenance contracts, with businesses or directly with consumers.
Enterprise Resource Planning
IFS is a different kind of enterprise resource planning software (ERP). It is not complex and rigid like some other ERP suites. Rather, it is designed to rapidly adjust to changes in technology and business, maximizing enterprise agility.
IFS deliver more than just ERP. It has native functionality for enterprise project management (EPM), enterprise asset management (EAM) and service management. It can be configured for a variety of settings including but not limited to discrete manufacturing, process manufacturing, multi-mode manufacturing, construction and engineering, and esoteric and demanding settings like multi-mode manufacturing, aerospace and defense, engineer, procure construct (EPC) and offshore oil and gas drilling. It is in these demanding settings that combine elements of manufacturing, project management and asset management that IFS is without peer as an ERP solution.
Enterprise Asset Management
Enterprise asset management (EAM) software needs to be more than a glorified computerized maintenance management system (CMMS). And IFS Applications offers more. A lot more. As part of a complete enterprise suite or as a standalone EAM solution, IFS Applications offers you the freedom to implement as much supporting functionality as you need to meet your asset management and other organizational requirements. Sure, you get maintenance scheduling, work orders and other functionality necessary for reliability-centered maintenance. But you also can extend your EAM solution with human resources, purchasing, risk management, finance, document management and more.
Service Management
Whether you are providing service in the field, in a plant, at a customer’s home or office, in a depot environment, on linear or other capital assets, or anywhere else, IFS Service Management has a solution for you. This is also available regardless of whether you are delivering service through booking appointments, against demanding service level agreements (SLAs), adhering to maintenance contracts, with businesses or directly with consumers.
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Making the Right Connections – 3 Telecommunications Use Cases Supported by IFS
Ebook presenting three use cases from the telecommunications industry supported by IFS solutions
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