Are trade/specialty contractors leveraging technology for aftermarket service?

To better understand how trade/specialty contractors currently use technology to manage their service organizations, we conducted a study of 200 trade contractor executives. In it, current aftermarket field service practices and gaps were revealed.

Along with key findings from the study, you will learn:

  • How digital technologies can make trade contractors more competitive.
  • How prepared specialty/trade contractors are in managing aftermarket service contracts with customer-specific requirements.
  • Which technologies will deliver the future of aftermarket service in the trades.

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File Information: White Paper,   pdf   1.5 MB

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