The "My Consultant" Offering
If you need technical or application configuration consulting for your IFS Applications system – look no further! IFS now has an easy way for our customers to engage IFS Consultants to help get the most out of your system, without needing to develop your own staff, or to support your staff as they learn how to extend and configure IFS Applications to meet your business needs.
IFS Applications has become more configurable over the years and powerful features have been added in many areas including extensibility using Custom Menus, Custom Events, Custom Fields, Custom Logical Units, etc., user experience configuration, reporting options and easier integrations. End users - especially the “power users” - can do a lot more with the application without the need for IFS customizations or modifications.
IFS is offering our customers an easier way to leverage the experience and skillset of IFS Technical Consultants and IFS Software Engineers to realize the full benefits for your business from these features. You can use the “My Consultant” as your power user or to train your own employees to become power users. The “My Consultant” offering provides:
A wide range of technical services. IFS will assign a primary “My Consultant” to your account for a pre-defined period. That person will assist you with a wide range of services or training. Delivering Enhanced Business Value by helping you use the tools within IFS Applications:
- IFS Extensibility (Custom Menus, Events, Custom Fields, Custom Logical Units etc.)
- Business Flow Optimization
- Quick Reports
- Lobby Configuration
- External File Imports
- IFS Connect Interfaces
- Technical Architecture
- IFS Development
- Security Setup
- User Profile setup
Onsite or remotely: The “My Consultant” can perform configuration/extensibility related tasks remotely or work on site with your staff providing them an opportunity to learn.
You decide: You can either have a specific task for the “My Consultant” or use him/her as an “extended power user” to assist your core team or your end users.
Be Pro-Active: Use IFS Technical and Software expertise to stay ahead of the curve and utilize IFS to its fullest potential.
Note: Services available for IFS Applications 7.5, 8 or 9 based on tools available in that version.
The “My Consultant” offering is a pre-paid block of hours, with a single Statement of Work, that makes it easy to get the consulting you need, when you need it. Discounts are available based on the number of hours that make up the pre-paid block. The minimum is a 40-hour block. Travel expenses if needed for onsite work are additional.
How to Get Started: Log a case with the IFS Support Center and include “I am interested in the My Consultant offering” in the Case Detail.