Hear how IFS FSM 6 makes life easier for customers, users and you

The people using IFS FSM are already reaping the benefits of a new approach to field service management. Outcomes such as a 33% improvement in technician productivity and a 35% reduction in drive time show why users in every area of service delivery are experiencing the difference.

The video shows how capabilities in IFS FSM 6 such as reverse logistics, depot repair and warranty management meet on-device mobile field service and IoT-connected service to transform the customer experience.

  • Expanded, feature-rich mobile toolkit taking mobile field service to a new level
  • Powerful scheduling delivering up to 50% faster performance
  • Omni-channel contact center for customer engagement

Watch the video to see how IFS FSM 6 is addressing user priorities that range from time saving and cost reduction to omni-channel customer service delivery.