Student Loan Company
assyst lends an ITSM hand to the Student Loans Company
Bogged down by data duplication and inconsistent entry methods, Student Loans Company needed to hit refresh to their outdated IT database and improve the way they manage IT.
By implementing IFS assyst, the company has:
- Restructured their CMDB providing a more logical and accurate view of their IT assets
- Improved reporting capabilities for better SLA tracking
- Enhanced communication through automation
About Student Loans Company (SLC)
The Student Loans Company (SLC) is a public sector organisation providing government-funded loans and grants to students throughout the United Kingdom. It is responsible therefore, in partnership with local authorities in England and Wales, the Student Awards Agency for Scotland, the Education and Library Boards in Northern Ireland, colleges and universities throughout the UK, and HM Revenue & Customs, for the administration of financial services to students. Additionally, the SLC manages the collection of repayments from those no longer in higher education.