IFS positioned in the leaders category in the 2023 IDC MarketScape for SLM
IFS have been recognized for the breadth and depth of service capabilities which incorporate AI, machine learning, IoT, and AR as well as our industry expertise for complex service environments.
IDC conducted an analysis with IDC MarketScape, its research-based assessment tool, that provides a comprehensive evaluation of potential key measures for success that define vendors' capabilities and strategies. IFS are recommended for organizations looking for a wide breadth of capabilities across the service lifecycle to support highly complex industries and service models.
Download the 2023 - 2024 IDC MarketScape full report to learn:
- The key considerations the IDC MarketScape suggests for technology buyers
- The IDC MarketScape recommendations for how to digitally transform your service operations
- Why the IDC MarketScape positioned IFS as a Leader in Service Life-Cycle Management
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Source: "IDC MarketScape: Worldwide Service Life-Cycle Management Platforms 2023-2024 Vendor Assessment", By: Aly Pinder, October 2023, IDC # US49989623
Disclaimer: IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the circles. Vendor year-over-year growth rate relative to the given market is indicated by a plus, neutral or minus next to the vendor name.
