Service is a crucial differentiator for many businesses and is often run as a business in itself. But getting it right requires the careful consideration of many moving parts – from contracts, warranties, and SLAs to maintenance planning, resource planning, and more.
Orchestrating all the pieces to deliver consistent, profitable, and compliant services – while meeting various customer SLAs – is a challenge for many service teams. IFS Cloud Service Management enables you to:
- Improve crew and technician utilization and productivity
- Grow service margins
- Improve first-time fix rate
- Improve customer satisfaction
- Reduce unnecessary travel
- Improve asset uptime and reduce outages
Download the fact sheet to learn more.