Dubai Courts

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Dubai Courts increases IT effectiveness by using assyst

 

Dubai Courts used assyst to enable IT to align with the needs of the organization whilst increasing user satisfaction, IT team effectiveness, and quality of delivery. 
 

By implementing IFS assyst, the company has:

 

  • Increased customer satisfaction
  • Reduced service desk calls
  • Enabled end-users to track their own service requests 

  • "Assyst self-service has increased our customer satisfaction through providing Dubai Courts with an efficient and streamlined process. Users are now able to log and track their own incidents and feedback has been positive all round."

    Zahra Al Sharif
    Head of Support Section, Dubai Courts

About Dubai Courts

Dubai Courts comprise a structured judicial system handling civil, criminal, commercial, family, and inheritance cases, with services ranging from case filing to remote hearings and legal guidance.

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