Field Service Management Summit 2026

More Information
Logo for the Field Service Management Summit on a gradient dark-to-light purple background.

CalendarIcon 16-17 November 2026

 

LocationIconMaritim proArte Hotel, Berlin, Germany 

The Field Service Management Summit 2026 is a leading DACH event for leaders in field service, operations, maintenance, digitalisation, and customer care. The summit focuses on how organisations can leverage AI, automation, predictive service, and digital technologies to improve service performance, customer experience, and operational efficiency. 

 

IFS Participation

 

  • Event Sponsor
  • Exhibition presence
  • Thought leadership and networking with senior service and operations leaders
  • Dedicated speaking session

 

Audience

 

Senior decision-makers from:

  • Field Service
  • Service Operations
  • Customer Service
  • Maintenance & Asset Management
  • Digital Transformation
  • Operational Excellence

 

Key Event Themes

 

  • Autonomous Scheduling & Agentic AI
  • Operational AI & Enterprise AI Use Cases
  • Predictive Service & IoT-driven Operations
  • End-to-End Service Processes
  • Workforce Experience & Knowledge Automation
  • AI-powered Diagnostics & Remote Support
  • Parts Intelligence
  • Service Monetisation & Service Transformation