4.6 out of 5
IFS only vendor to be named a Customers' Choice in the 2025 Voice of the Customer Field Service Management
IFS has a 4.6 out of 5 based on 68 ratings submitted in the Field Service Management on Gartner Peer InsightsTM as of July 2025
Connect, Predict and Accelerate Field Operations with IFS Cloud
Harness a modern, AI-enabled platform that applies Industrial AI to optimize service delivery, scale operations, and drive operational excellence, without disruptive big-bang upgrades.
Harness a modern, AI-enabled platform that applies Industrial AI to optimize service delivery, scale operations, and drive operational excellence, without disruptive big-bang upgrades.
Why choose IFS Cloud for Field Service Management
Built for Field Service, Not Adapted to It
AI That Drives Real Outcomes
Flexible, Composable & Scalable
Seamless Integration & Actionable Insights
“With the IFS solution, we can realize our vision of Next Gen Field Service Management. The first pilot project in Belgium and the Netherlands with around 130 employees is going very promisingly. In the next step, we will make the new solution available to around 1,000 field service technicians in ten national operating companies across Europe. In IFS, we have found a partner that provides us with excellent support in offering our customers even better service and accompanying them on their way to becoming a digital company.’’
Ged CrannySenior Consultant at Konica Minolta
Watch How Cubic Transportation Transformed with IFS Cloud
Get back on standard support
IFS FSM 6
Standard Support ended on 31 January 2026. Extended Support is available until 31 January 2029. You keep full support coverage while you plan your migration. The retirement date of IFS FSM will be shared in future.
IFS FSM 5.7 and earlier
Standard Support has ended. Extended Support is not offered. These releases retired on 30 June 2025, so customers need to move to a supported version to maintain continuity.
IFS Alliance Back End 15.4
Standard Support ends on 30 September 2026. Extended Support continues until 30 September 2029. This gives your team time to schedule a stable transition.
IFS Alliance Edge .NET Core 15.4
Standard Support ends on 30 September 2026. Extended Support runs until 30 September 2029. You maintain full support coverage during your migration planning.
IFS Alliance 15.4
Standard Support ends on 30 September 2026. Extended Support ends on 30 September 2029. You stay supported while preparing your next step.
IFS Alliance V15.3
Standard Support ended on 31 December 2025. Extended Support is available until 31 December 2028. You gain added time to shift to a newer release.
IFS Alliance V15.2
Standard Support ended on 31 December 2021. Extended Support is not provided. Customers on this version need to move to a supported release to stay aligned with policy requirements.
IFS Alliance V15.1
Standard Support ends on 31 December 2022. Extended Support is available until 31 December 2025. You secure continued coverage while planning your transition.
IFS Alliance V14
Standard Support ended on 31 December 2021. Extended Support runs until 31 December 2024. Customers should complete migration planning to maintain full support.
The Transition Path to IFS Cloud
Your move to IFS Cloud follows a structured process that reduces risk and supports every stage of your program. Each phase is guided by proven methods and advisory expertise.
License Activation
Secure your IFS Cloud Licenses to initiate transition journey
Transition Discovery
Conduct a joint review to define your transition timeline, engagement model, and enablement plan
IFS Cloud Enablement
We’ll support your team with curated learning plans, guided onboarding sessions and access to IFS Cloud environment
Solution Design and Build
Build and Deploy solution using IFS Cloud
Go-Live and Beyond
Transition smoothly to IFS Cloud with evergreen operations and minimal downtime
