Field Workforce Optimization for Utilities
How do you compare against your peers?
The performance gap in field workforce optimization is wider than most utilities realize, and it's growing. Bottom performers take significantly longer to resolve issues, and require more frequent service visits than top performers, directly impacting costs, customer satisfaction, and workforce efficiency.
How big is the actual gap?
Download this infographic to see how your utility compares on key field workforce benchmarks and what top performers are doing differently, including:
Benchmarks for first-time-fix rates, resolution times, and time between service visits
What top-performing utilities are focusing on to optimize skills, schedules, and resource utilization
How utilities using AI-powered planning and scheduling achieve higher technician productivity, improved SLA compliance, and lower operating cost
Your Next Step: Use the IFS.ai Field Service Optimization Value Tool to see how much your utility could save with the right solution.