IT Dashboard - 3 Essential Metrics You Should be Measuring

Your IT dashboards pull together your key metrics into single, easily digested summaries.

They show, at-a-glance, what’s working and what isn’t.

This ebook considers the possibility that traditional metrics may not be telling the full story post-pandemic. It proposes different metrics that really matter in an age where the employee experience is paramount and hybrid working is a reality. In doing so, it shows how IT leaders and service desk managers can support the organization’s wider strategic objectives.

With this ebook, you can learn:

• IT dashboard basics and what you are missing
• 3 dashboard metrics you should be measuring
• How to boost IT performance and customer satisfaction