BFC Solutions Selects IFS Cloud to Unify Field Service and Operations

Itasca, IL, July 23, 2026 – IFS, the leading provider of Industrial AI software, today announced that BFC Solutions, the leader in essential HVAC services for commercial multi-site facilities in the U.S., has selected IFS Cloud to enable a more connected, scalable approach to service delivery across its operations.

Delivering reliable service is essential to BFC Solutions, particularly at the scale on which it operates nationwide, servicing more than 540,000 HVAC units annually and completing over 1,200 service visits each day across a highly distributed network of customer locations.

For businesses with multi-site facilities, including restaurants, retailers, grocers, convenience stores, and other critical commercial environments, reliable HVAC service is essential to maintaining day-to-day operations. Supporting customers at that scale requires the visibility, coordination, and operational efficiency needed to deliver consistent service across a nationwide network.

To ensure excellence is delivered across every customer interaction, BFC will deploy IFS.ai-powered IFS Cloud, combining field service management (FSM) and enterprise resource planning (ERP) capabilities in a single platform. The solution will connect service, scheduling, manufacturing, inventory, customer support and financial operations, strengthening transparency and cross-functional coordination. With embedded AI capabilities, teams will be able to better plan for service demand and respond proactively to improve service levels across its 100,000+ customer locations.

“For service-led organizations operating across distributed networks, platform decisions come down to visibility, control, and the ability to scale consistently,” said Matt Breslin, President, IFS Americas. “Organizations want solutions that solve the complex challenges unique to their business, not generic technology. With deep expertise in field service management, IFS helps companies connect service and enterprise operations while applying Industrial AI in ways that drive measurable impact for both the business and its customers.” 

“As a service business, the value we create for customers comes through delivering consistent, high-quality service,” said Jason Cocco, Chief Executive Officer at BFC Solutions. “To maintain and continuously improve those service levels alongside our growth, we recognized it started by unifying our front and back-office teams onto a single platform. In evaluating options, the driver was to equip each functional area with the right tool to work smarter and more proficiently – which meant providing broad visibility and access to real-time data to facilitate informed decisions and actions. IFS Cloud gives us an enterprise solution that supports our field service operations and streamlines our internal processes, allowing us to operate more efficiently across all areas of the business – resulting in a better experience for our customers.” 

BFC's decision reflects a broader trend in the ERP market. According to Forrester's The ERP Buyers' Journey, 2026, buyers increasingly prioritize industry expertise, domain knowledge, and ecosystem fit over price alone, treating ERP selection as a strategic investment in long-term execution and business performance.

IFS continues to see strong demand for unified service management platforms across service-intensive industries as organizations look to support operational alignment and long-term scalability. This momentum is reflected in customer feedback, with IFS recognized as a Customers’ Choice in the 2025 Gartner Peer Insights Voice of the Customer for Field Service Management.

Contact for journalists

Adam Gillbe  
IFS, Director of Corporate & Executive Communications - EUROPE / MEA / APJ 
Email: adam.gillbe@ifs.com

Mairi Morgan  
IFS, Director of Corporate & Executive Communications - NORTH AMERICA / LATAM 
Email: mairi.morgan@ifs.com

About IFS 

IFS is the world’s leading provider of Industrial AI for hardcore businesses that service, power and protect our planet. Our technology enables businesses which manufacture goods, maintain complex assets, and manage service-focused operations to unlock the transformative power of Industrial AI™ to enhance productivity, efficiency, and sustainability.

IFS’s AI-powered platform is fully composable, designed for ultimate flexibility and adaptability to a customer’s specific requirements and business evolution. IFS technology leverages AI, machine learning, real-time data and analytics to empower our customers to make informed strategic decisions and excel at their Moment of Service™.

IFS was founded in 1983 by five university friends who pitched a tent outside our first customer's site to ensure they would be available 24/7 and the needs of the customer would come first. Since then, IFS has grown into a global leader with over 7,000 employees in 80 countries. Driven by those foundational values of agility, customer-centricity, and trust, IFS is recognized worldwide for delivering value and supporting strategic transformations. We are the most recommended supplier in our sector.

About BFC Solutions

Founded in 1961, BFC Solutions is the leading provider of essential HVAC services to commercial multi-site facilities and chains nationwide. Their teams of self-performing, local technicians perform planned services backed by >95% SLA attainment.

BFC’s solution offering focuses on the most critical manufacturer-recommended HVAC services that drive energy efficiency and extend asset life, and providing those services on a planned, consistent basis across all locations of multi-site facilities. Essential service programs include air filter replacement, coil cleaning, belt replacement, vent cleaning, asset data collection, and other related services for facilities management teams within the restaurant, convenience store, grocery, retail, and other industries.

As the manufacturer of the patented PleatLink® Filtration System, BFC offers a cardboard-free filter system designed to eliminate air bypass as part of its solution offering. This innovation is engineered to fit seamlessly into commercial HVAC units, protect coils, and deliver sustainability benefits.

For more information about BFC Solutions, visit bfcsolutions.com