City and County of Swansea

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City-and-County-of-Swansea

Remedy replaced and assyst implemented throughout the Council in only 106 Days

 

The City and County of Swansea needed to bring two service desks into one in 106 days, consolidating corporate and schools’ internal processes while keeping their data separate.

 

By implementing IFS assyst, the company has:

 

  • Achieved the tight implementation deadlines
  • Gained greater functionalities for their internal services
  • Grown self-sufficient in driving IT service forward

  • "The consultants who were on site to deliver the product were excellent. Without their expertise in not only the technical capabilities of the system but also their understanding of the business was invaluable and contributed enormously to the successful delivery of the project"

    J Ho arley
    Information & Strategy Manager, City & County of Swansea

To learn more about City and County of Swansea's experience with IFS, download their customer story.

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About City and County of Swansea

The City and County of Swansea (CCS) serves an area of 378 square kilometres, and a population of more than 240,000, making it the second largest unitary authority in Wales and the regional centre for South West Wales

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