Login to the IFS Customer Portal

Whether you are implementing or upgrading, need support with your day-to-day operational management, or looking to deepen the business value derived from your investment, IFS can help you navigate your journey.

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    Access the IFS Portal

    IFS Portal is a secured network zone with systems and services accessed over the Internet. With an account you can, depending on your role, access IFS services for information, collaboration, development and support.

Need help?

Do you need an account to access the IFS Customer Portal? Or require an emergency license key? We've got you covered. 

  • IFS ITAR Service Center

  • Register

    Register for a User account

    To be able to submit a user account to IFS you must know your company's CID (Company Identifier). Please ask your IFS contact person for more information.

  • Non-disclosure agreement

    NDA documentation

    Read the IFS Non-disclosure agreement.

  • Forgot your password?

    Reset your IFS password.

    To reset your password, you will need your User Name.

  • P2 customers

    Login

    Login to the P2 Energy Solutions Support Portal

  • IFS Community

    Explore the Community

    Find answers to your questions, stay up to date on the latest topics, ask questions and help others

How to change your password

 

Instructions to change the password:  

 

Your password with IFS domain will expire every 180 days. Please follow the instructions below to change your password. This process will also help you to reset the password if it got expired. You will not be able to login to login to IFS portal, citrixifs.cloud.com or LCS if password has been expired.

 

  • In the links above, click on the ‘Password reset’ button.
  • Enter your ‘IFS Username’ when prompted and submit.
  • A verification e-mail will then be sent to the email address registered to your account with a link to change the password (check your junk mail folder if you can’t locate the email in your main inbox).

 

Note: The link will be valid for one hour. If you didn’t use the link within one hour to change the password, you have to follow the process again

 

There can be two reason if you don’t see an e-mail in your inbox

 

  1. Mail maybe in your junk mail folder
  2. Your e-mail associated with your IFS account is invalid. If so, please login to www.community.ifs.com/ and ask for help to validate your e-mail
    Your password needs to be at least 12 characters long and must contain a combination of uppercase letters (A-Z), lowercase letters (a-z), numbers (0-9) and characters (! @,#, etc).

     

* Please note that once you have successfully changed your password, you cannot change it again for 24 hours.

 

For further help, please visit our Knowledge Base article. You must be a community member to access this resource, so please log in or create an account if you are unable to view the article.