Whether you are implementing or upgrading, need support with your day-to-day operational management, or looking to deepen the business value derived from your investment, IFS can help you navigate your journey.
IFS Portal is a secured network zone with systems and services accessed over the Internet. With an account you can, depending on your role, access IFS services for information, collaboration, development and support.
Do you need an account to access the IFS Customer Portal? Or require an emergency license key? We've got you covered.
IFS Portal is a secured network zone with systems and services accessed over the Internet. With an account you can, depending on your role, access IFS services for information, collaboration, development and support.
Do you need an account to access the IFS Customer Portal? Or require an emergency license key? We've got you covered.
Instructions to change the password:
Your password with IFS domain will expire every 180 days. Please follow the instructions below to change your password. This process will also help you to reset the password if it got expired. You will not be able to login to IFS portal, citrix.ifs.com or LCS if password has been expired
Note: The link will be valid for one hour. If you didn’t use the link within one hour to change the password, you have to follow the process again
There can be two reason if you don’t see an e-mail in your inbox
Your password needs to be at least 12 characters long and must contain a combination of uppercase letters (A-Z), lowercase letters (a-z), numbers (0-9) and characters (! @,#, etc).
* Please note that once you have successfully changed your password, you cannot change it again for 24 hours.
For further help, please visit our Knowledge Base article.
You must be a community member to access this resource, so please log in or create an account if you are unable to view the article.
Date: Saturday 21st May 2022
Time: 05:30 am - 13:30 pm CEST
Dear Customer,
IFS will be undertaking planned maintenance on LCS for important infrastructure upgrades and Security updates.
As such, the entire Life Cycle Support (LCS) Solution, including Customer Engagement Center (CEC) / Internet Support Center (ISC) and Partner web will be unavailable during the periods shown above. IPE will only be available in offline mode.
We have minimized any business impact by performing such change that requires downtime on a weekend and within the early hours of the morning when hopefully there is very little customer or partner activity, and providing adequate notice.
Please, refresh your browser cache the first time you login to the LCS Internal web, Partner Web or Customer Engagement Center(CEC) / Internet Support Center (ISC) after it is available again.
Many thanks.
IFS Corporate Services – IT
Date: Tuesday 7th December 2021
Time: 03:30 CET to 04:30 CET
Dear Customer,
IFS have planned essential maintenance for the Emergency License Key application on Tuesday 2021-12-07 03:30 – 04:30 CET.
Emergency License Key application will be unavailable during this time.
Many thanks.
IFS Corporate Services - IT
The IFS Support Companion app will be retired on Monday, 13th December 2021.
It will continue to operate but will no longer be supported or available for download from any of the app stores.
At a point in the future it will cease to operate without warning.