IFS Intelligence > Cowork

IFS Cowork - One place to understand, decide, and get to work.

Put Intelligence where the work happens. Reason across operational data, explain what matters, help determine the next step, and carry the work forward.

Dashboard alert: Line 3 stopped by a failed seal, affecting 12 units and recommending alternative stock.

Enterprise software shouldn't be this hard.

With Cowork, it doesn't have to be.

Go from questions to answers, decisions to actions, and requests to completed work through one simple experience.

Behind the scenes, IFS Intelligence Cowork brings together the operational data, processes, business rules and intelligence needed to get work done, even when that work spans multiple systems and complex processes.

All the complexity of enterprise software. None of the complexity of using it.

Dashboard highlights three Birmingham shipments at risk and recommends alternative stock for shipment SH-1042.

Cowork > Chat

Ask, act and update records in one conversation

From question to updated record, Chat answers questions from live data across IFS, shows its sources, and writes back to records. Raise a purchase requisition or submit timecards without leaving the conversation. Chat prepares the change, you review it, and nothing is committed until human approval. Ask "Line 3 is down. What's the impact, and what should we do?" and go from answer to action in one place, without switching systems.

AI assistant flags Line 3 shutdown from a failed seal and drafts a purchase requisition to prevent shipment delays.

Cowork › Lens

Turn business answers Into live, actionable views

Turns an answer into a live, interactive view of the business to continue working from. Built directly through conversation, Lens brings together the data, insights and actions that matter for a specific need. It stays connected to live IFS data, so it evolves with the business. Not just another static report. Return to it anytime, explore what’s changed and take action directly from the same experience.

Dashboard showing Line 3 shipment impact: 3 shipments at risk, 12 pump units affected, 1 repair waiting parts.

Cowork › Skills

Get it right once. Run it the same way every time.

Turn a good conversation into a repeatable process. Skills turn the steps that worked into a repeatable process that can run on demand or on a schedule. Take a daily SLA check: review open work orders, flag jobs at risk of a breach and draft the escalations. The skill runs it the same way every morning, within established permissions, and nothing is sent until human approval. Get consistent results without rebuilding the work.

Skills library dashboard with tabs, search and filter tools, and cards for shared and organisational skills.

Choose how to stay in control.

Choose how often Cowork asks for approval without changing what it can access or change.
Dashboard alert that line 3 is down, showing three approval requests for purchasing, work order, and scheduling.
Manual

Review every change.

Each proposed change gets its own approve or decline card, reinforcing step-by-step control over what happens.
UI card showing Line 3 recovery in progress, two completed tasks, and 3 changes pending review
HybriD

Let Cowork handle more of the process.

Cowork handles what it can independently, groups the remaining decisions together, and provides one review. Deletions always require their own unique approval.
Line 3 recovery plan dashboard showing 12 units affected, 3 shipments at risk, and 2 customer orders impacted.
Auto

Review the plan, not every step.

Cowork plans the changes and brings them together into a single review, so you can approve the work without reviewing each individual step.

IFS Intelligence > Runway

Describe a change. See it before it's built.

Turn business requirements into tested IFS changes. Describe the change needed in plain language. Runway turns it into a specification and a working prototype to review and refine before development starts. Developers then use AI agents to build and test the change, and release it through the standard IFS deployment process. Validate changes early, cut the back-and-forth between business and IT, and get to working software sooner.

Asset maintenance dashboard for a main feed pump showing service status, inspection schedule, work orders, cost and setup progress

AI shouldn't get a free pass.

Cowork takes action, but always within the permissions, approvals and business rules your organization already trusts.

Taking action shouldn’t mean giving AI free rein. Before Cowork changes anything, it understands what it's benig asked, determines how the work needs to happen, and checks it against the same permissions, business rules and validations already governing IFS.

It reveals what it plans to do, flags potential impacts, and brings a human-in-the-loop when approval is required. Only then is the change committed back to the system of record.

AI workflow shows purchase requisition request validated by IFS controls, then submitted and linked to work order WO-3172.

It understands the business behind the question.

One question. Context from across your operation.

A question about a late order might involve production, inventory, suppliers, customer commitments and cost. Cowork can reason across the live data and relationships already within IFS to understand how those pieces connect.

So instead of searching across disparate systems or manually assembling the answer, simply ask the question once and Cowork brings the operational context together.

AI dashboard tracing a delayed Line 3 order to a seal kit shipment, affecting 12 units with a 5-day delay.