Testing Inspection Certification (TIC) software solutions

Service management software brings together the people, processes and tools needed to plan, deliver and improve service—from contact center and customer engagement to field service, scheduling, and parts & repair—so organizations can deliver faster, more reliable outcomes at every moment of service.

ESM extends service management principles beyond IT to functions like HR, Facilities and Finance, unifying how internal services are requested, delivered and improved. By standardizing workflows and sharing data across teams, ESM raises productivity, accelerates resolution and improves the employee experience.

Supplier risk management is the discipline of identifying, assessing and mitigating risks arising from your suppliers—such as financial instability, non compliance, geopolitical exposure or operational breakdowns—to protect continuity, cost, quality and reputation.

Preventive maintenance involves regularly scheduled inspections and servicing of equipment to prevent unexpected failures and extend asset life. It helps reduce downtime, improve safety, and lower long-term maintenance costs.