Icelandair replaces its MRO system

One of the key challenges in replacing a maintenance, repair and overhaul (MRO) system is identifying a solution that best complements your current and future business model.
For Icelandair Technical Services, it reviewed its recent selection process for MRO software.

The company outlined the importance of building a strong relationship with a vendor and user community and discussed the significance of identifying an implementation approach that best supported its business operations.

In Icelandair’s experience, the keys to getting it right were:
  • Data cleansing and migration
  • Project resources
  • Processes and use cases
  • Phased implementation
  • Cooperation between vendor and user

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"The aviation industry is in a constant state of evolution. New aircraft, new technologies, and new ways of doing business coupled with strategic growth or mergers have meant that the industry is constantly transforming."

About Icelandair

Icelandair Technical Services (ITS) reviews their recent selection process for MRO software; outlines the importance of building a strong relationship with your vendor and the user community; and discusses the significance of identifying an implementation approach that best supports your business operations.


Benefits seen using IFS:

  • Modern, user-driven design (web-based)
  • Broad functionality and features
  • Flexible with customizable user interface
  • More efficient processes and task automation
  • Strong vendor, good support and continued development

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