The Re-Quest business model is based upon providing customers with high value services across 4 main areas:
- Strategic IT Services
- System Integration Projects
- Remote DBA and Managed Services
- License Services
The Re-Quest Remote DBA and Managed Services offerings – which encompass every possible approach to the outsourcing model from supporting internal DBA staff to complete lights out hosted environments and support – are designed to provide the customer with continuity from product decision to monthly maintenance. Re-Quest provides 24x7 proactive monitoring and management of SQL Server, Oracle, and a list of open-source database platforms.
Re-Quest is also an IFS Authorized Services Partner. Re-Quest provides database and middleware architecture, implementation, application and database performance issue resolution and tuning, and most importantly Remote Managed Services to IFS customers across North America.