Customer Story

Electrolux

Improving service efficiency with IFS

Electrolux uses IFS to streamline field service, automate scheduling, improve technician reporting and reduce travel and administrative time.

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Technician in safety glasses using a tablet beside industrial washing machines in a commercial laundry

  • “When our technician arrives, they can expect a first-time-fix: the technician will have access to a wealth of technical and diagnostic knowledge and tools, including on-van availability for the most likely spare parts required.”

     

To learn more about Electrolux's experience with IFS, download their customer story.

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About Electrolux

Founded in Sweden in 1919, today Electrolux Group is the world’s second largest appliance manufacturer, owning leading brands including Electrolux, AEG and Frigidaire.


Benefits seen using IFS

  • Multi-site, multi-country information held in a single system
  • Improved data quality and reduced admin time in the mobile app
  • Ability to focus on exceptions thanks to automated scheduling
  • Ability to connect to existing systems
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