Somerset County Council

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ESM revolutionizes Somerset County Council in just 12 months with assyst

 

Somerset County Council implemented IFS assyst to deliver greater efficiencies and visibility of their service and remove paper-based processes wherever possible.

 

By implementing IFS assyst, the company has:

 

  • Simplified introduction of new services to the business
  • Replaced existing paper systems
  • Reduced overhead costs and saved money

  • "Assyst has provided us a user-friendly experience for ourselves and the end user in tracking shopping cart enquiries within transactional procurement. As manager of the team it enables me to easily see the work at hand and what should be prioritised as well as keep all communications for each enquiry in one place."

    Jon Warr
    Service Manager, Commercial & Procurement

To learn more about Somerset County Council's experience with IFS, download their customer story.

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About Somerset County Council

Somerset County Council (SCC) is the elected local government authority and is responsible for the local services of Somerset. Its 55 councilors serve approximately 550,000 residents – 48% of whom live in rural areas, 270 schools and colleges and 25,000 potential Service Desk customers.

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