Copa Airlines

Cloud-based MRO strategy reduces costs and grounding times for Copa Airlines

The airline successfully deployed IFS Maintenix in October 2017, and since then has rolled the system out to 100 aircraft and over 1,300 users.
Two separate maintenance, repair and overhaul (MRO) systems, 100 aircraft to maintain and an ambitious cost-cutting plan meant that change was in order for Panama’s Copa Airlines. The airline needed a single MRO system under its control that could handle a growing fleet and help reduce ground time for its aircraft.

Copa reached its target by working with IFS to replace the two MRO systems with a scalable solution that reduced process complexity and increased maintenance efficiencies.


Assets Type:


“It used to take months to make an engineering modification. Now, it takes our engineering manager days to do them because his engineers and himself can control the Aircraft Maintenance Program. We can modify it how we want.”

Pablo Rousselin Avendaño

MRO Director at Copa Airlines

About Copa Airlines

The story behind Copa’s two MRO systems dates back to 1998 when the company formed a strategic partnership with Continental Airlines, which later merged with United Airlines. Copa inherited one system from Continental for its Boeing aircraft and selected another MRO solution to manage its Embraer E190 fleet.

Benefits seen using IFS:

  • Successfully deployed by October of 2017
  • Rolled out to 100 aircraft and over 1,300 users
  • Engineering modifications to the maintenance program were reduced from months to days
  • More available flying time per aircraft

Visit Website:

Related Customer Stories

    Back to customer directory
back to top back to top Voltar ao início