Your organization increasingly depends on complex IT operations. Your IT function needs increased speed and reliability so it can identify and resolve issues before they have any negative business impacts.
Using IFS assyst ITOM to make informed business decisions
"IFS assyst's comprehensive solution has allowed us to save time in deploying cloud infrastructure to the benefit of our customers." Sean Hywood, Focus on Business.
Innovation through automation
Automation is key to making time for innovation. Detect and resolve a broad range of issues to eliminate daily tasks and enable a shift to new IT projects. Automatically detect, categorize, prioritize and resolve/route IT incidents.
Visibility to resolve issues to reduce business impact
Make sense of what’s happening in your IT environment with powerful data-driven event correlation and analysis. Spot and solve dependencies and issues before they impact employees.
"IFS assyst allows us to streamline our processes and provide end to end service for the customer."
Dudley Metropolitan Borough Council
"We selected IFS assyst because it helps us align IT services with the business and provides full transparency of our IT operations."
Improve service reliability and reduce outages
Ensure timely, consistent delivery of services and support, to reduce unplanned outages and improve experiences. Track and plan capacity and availability to meet changing business demands.
The insight to maximize resources and control costs
Leverage ITOM software to understand and control your IT landscape – consisting of servers, PCs, tablets and mobiles, software licenses, and virtual assets – to ensure efficient and compliant use across your organization.
IFS Cloud ensures profitable, service-based revenue streams – all within a single platform addressing the full service lifecycle.
Enterprise Service Management
Enterprise Service Management creates a joined-up approach to corporate services – managing service demand and supply through a common platform and portal