Fortis BC

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FORTIS BC in blue text with a yellow circular emblem and white curved lines.

IFS Mobile Workforce Management transforms FortisBC


FortisBC Inc. deployed IFS Mobile Workforce Management (MWM) for ongoing maintenance of their meter network, and to efficiently dispatch crews for routine and emergency responses. FortisBC’s MWM technology deployment includes significant safety aspects, giving their workers have real-time access to critical information, including historical and pending work details, in the field, ensuring they are fully informed for the job assigned and have instant access to office operations staff.


The mobile aspect of the solution provides timely and relevant information to FortisBC’s workers while supporting our focus on safety and customer service. It integrates with other FortisBC technologies, such as advance metering (AMI) and outage management, which allows utilities to enhance productivity by organizing and assigning work optimally.


  • “We are comfortable to invest further in IFS and we are in the early stages of replacing the job management system which will include PDA functionality”
    Firstname Lastname
    VP of Marketing, BrandX

To learn more about Fortis BC's experience with IFS, download their customer story.

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About Fortis BC

FortisBC delivers natural gas, electricity, and propane, while continuing to expand its portfolio of renewable and lower-carbon energy solutions, including Renewable Natural Gas (RNG). As British Columbia’s largest provider of critical energy services, FortisBC draws on more than 100 years of experience to supply reliable and affordable energy and to support the province’s energy transition. The company serves nearly 1.3 million customers across its service areas, which include 135 B.C. communities and 58 First Nations communities spanning 150 Traditional Territories.
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