Fortis BC

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FORTIS BC in blue text with a yellow circular emblem and white curved lines.

IFS Mobile Workforce Management transforms FortisBC


FortisBC Inc. deployed IFS Mobile Workforce Management (MWM) for ongoing maintenance of their meter network, and to efficiently dispatch crews for routine and emergency responses. FortisBC’s MWM technology deployment includes significant safety aspects, giving their workers have real-time access to critical information, including historical and pending work details, in the field, ensuring they are fully informed for the job assigned and have instant access to office operations staff.


The mobile aspect of the solution provides timely and relevant information to FortisBC’s workers while supporting our focus on safety and customer service. It integrates with other FortisBC technologies, such as advance metering (AMI) and outage management, which allows utilities to enhance productivity by organizing and assigning work optimally.


  • “The integration of information for our outage management solution to Clevest Mobile Workforce Management further enhances FortisBC’s ability to respond quickly and safely to emergency situations, such as power outages. The Clevest Workforce Management solution has been an important and successful addition to FortisBC, has support our mission.”

    Tim Swanson
    Director, Information and Infrastructure Security Fortis Energy Inc

To learn more about Fortis BC's experience with IFS, download their customer story.

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About Fortis BC

FortisBC is an electricity and natural gas distribution utility that is a subsidiary of Fortis Inc., Canada’s largest private utility company. FortisBC serves 1.2 million customers across 135 communities in BC, and has 2,300 employees. The utility provides natural gas through FortisBC Energy and electricity through FortisBC Inc.
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