IFS positioned in the Leaders Category in the 2025 IDC MarketScape
for AI-Enabled Aftermarket Service Life-Cycle Management Platforms
IFS positioned as a Leader in the IDC MarketScape for Worldwide AI-Enabled Aftermarket/Service Life-Cycle Management Platforms 2025 Vendor Assessment
IFS has been recognized as a Leader in the IDC MarketScape for Worldwide AI-Enabled Aftermarket/Service Life-Cycle Management Platforms. We believe this distinction reflects IFS’s commitment to delivering end-to-end service life-cycle management capabilities, powered by advanced AI, generative AI, agentic AI, IoT, and deep industry expertise for complex service environments.
We believe the IDC MarketScape’s comprehensive assessment highlights how IFS enables organizations to modernize and digitally transform their service operations, driving operational efficiency, revenue growth, and customer satisfaction. IFS’s platform suite covers every aspect of field service management, from planning and dispatch to analytics, remote monitoring, and augmented reality, supporting global customers across six core industries.
According to the report, “Aftermarket service firms should consider IFS when they are looking for a strategic technology partner that is invested in delivering innovations for industrial markets in support of driving efficiency, revenue, and operational outcomes. IFS has an aggressive M&A and organic growth strategy looking to rapidly innovate while remaining true to the industries it serves. This era of AI is challenging organizations to figure out which investments are interesting and which ones will deliver value. IFS works with its clients to solve its respective problems of today with an eye to the future.”
Download the 2025 IDC MarketScape excerpt to learn:
Ready to transform your service operations? Download the 2025 IDC MarketScape excerpt and discover why IFS is a Leader in AI-enabled aftermarket service life-cycle management platforms.
"IDC MarketScape: Worldwide AI-Enabled Aftermarket/Service Life-Cycle Management Platforms 2025 Vendor Assessment, October 2025, IDC # US52968025e
Disclaimer: IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the circles. Vendor year-over-year growth rate relative to the given market is indicated by a plus, neutral or minus next to the vendor name.
IFS has been recognized as a Leader in the IDC MarketScape for Worldwide AI-Enabled Aftermarket/Service Life-Cycle Management Platforms. We believe this distinction reflects IFS’s commitment to delivering end-to-end service life-cycle management capabilities, powered by advanced AI, generative AI, agentic AI, IoT, and deep industry expertise for complex service environments.
We believe the IDC MarketScape’s comprehensive assessment highlights how IFS enables organizations to modernize and digitally transform their service operations, driving operational efficiency, revenue growth, and customer satisfaction. IFS’s platform suite covers every aspect of field service management, from planning and dispatch to analytics, remote monitoring, and augmented reality, supporting global customers across six core industries.
According to the report, “Aftermarket service firms should consider IFS when they are looking for a strategic technology partner that is invested in delivering innovations for industrial markets in support of driving efficiency, revenue, and operational outcomes. IFS has an aggressive M&A and organic growth strategy looking to rapidly innovate while remaining true to the industries it serves. This era of AI is challenging organizations to figure out which investments are interesting and which ones will deliver value. IFS works with its clients to solve its respective problems of today with an eye to the future.”
Download the 2025 IDC MarketScape excerpt to learn:
- The key considerations IDC MarketScape suggests for technology buyers in service life-cycle management
- IDC MarketScape’s recommendations for leveraging AI, generative AI, and agentic AI to digitally transform your service operations
- Why IFS is positioned as a Leader, and how its strengths in industrial AI and industry focus deliver measurable value for service-centric organizations
Ready to transform your service operations? Download the 2025 IDC MarketScape excerpt and discover why IFS is a Leader in AI-enabled aftermarket service life-cycle management platforms.
"IDC MarketScape: Worldwide AI-Enabled Aftermarket/Service Life-Cycle Management Platforms 2025 Vendor Assessment, October 2025, IDC # US52968025e
Disclaimer: IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the circles. Vendor year-over-year growth rate relative to the given market is indicated by a plus, neutral or minus next to the vendor name.
