IFS Planning and Scheduling Optimization

IFS Planning & Scheduling Optimization (IFS PSO) is an AI-powered planning and scheduling solution for complex field service operations. It evaluates planned, reactive and emergency work against available resources and business priorities, continuously reassessing the schedule as conditions change to identify a better overall outcome.

Rather than simply assigning the nearest available technician or relying on fixed scheduling rules, IFS PSO optimizes across the wider service operation. It evaluates how each scheduling decision affects other work and resources, helping organizations balance service performance, customer commitments and cost across the whole schedule.

Yes. IFS PSO connects strategic, tactical, operational and real-time planning. Its capabilities include What-if Scenario Explorer (WISE) for modeling future demand and capacity, Advanced Resource Planner (ARP) for shifts and rosters, Appointment Booking Engine (ABE) for achievable appointment times, and Dynamic Scheduling Engine (DSE) for continuously optimizing the live schedule.

Yes. IFS PSO can be deployed as a standalone optimization layer alongside existing FSM, EAM and ERP systems, or as an extension to IFS Cloud.

IFS customers have reported improvements across cost per job, travel time, jobs completed and subcontractor spend. See what PSO could mean for your operation, from travel distance to CO2 emissions, with the PSO Calculator.