Optimize planning with workforce management forecasting
Matching team resources with fluctuating demand over multiple time horizons is a tough challenge. Organizations need real-time flexibility for scenario planning, coupled with forward visibility to strategize effectively and provide best-in-class service.
However, capacity planning must be flexible, extending visibility to support automation of the schedule weeks and even months into the future—with the necessary tools to adjust a plan based on differing resource levels over tactical and strategic time horizons.
Learn how to automate your processes using real-time and operational time horizons to optimize capacity planning and strategic forecasting.
Highlights include the benefits of creating:
- Flexible work zones
- Soft boundaries
- Travel cost profiles
- Shift utilization
- Appointment bookings, templates, and rules