Customer Story

Electrolux

Improving service efficiency with IFS

Electrolux uses IFS to streamline field service, automate scheduling, improve technician reporting and reduce travel and administrative time.

Technician in safety glasses using a tablet beside industrial washing machines in a commercial laundry

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About Electrolux

Founded in Sweden in 1919, today Electrolux Group is the world’s second largest appliance manufacturer, owning leading brands including Electrolux, AEG and Frigidaire.


Benefits seen using IFS

  • Multi-site, multi-country information held in a single system
  • Improved data quality and reduced admin time in the mobile app
  • Ability to focus on exceptions thanks to automated scheduling
  • Ability to connect to existing systems