Contractor Management software for quality service delivery
Efficiently manage contractors to control costs and improve customer satisfaction with contractor management software
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Streamline contractor management to cut costs, enhance efficiency, and improve contractor and customer satisfaction. Simplify onboarding, coordination, management, and financial controls to ensure effective use of contractors and consistent service.
Reduce contractor costs and deliver consistent service quality
Effective contractor and subcontractor management software defines contracts and agreements, reduces idle time, builds relationships, monitors performance and ensures accurate billing and payments.
AI scheduling optimization for a real-time blended workforce
Continuous, peak and seasonal service demands need real-time response and a flexible workforce. Automatically schedule contractors and employees as a single team to deliver effective service to meet SLAs.
IFS recognized as the only 2024 Customer's Choice for FSM
This distinction is a recognition of vendors in this market based on feedback and ratings from verified end users of our product. Overall, IFS reviewers gave us a 4.6 out of 5, with 88% saying they would recommend our product.
Transformational Service Management
Service Management software to deliver service excellence, optimize work efficiency, and grow service revenues.
Workforce scheduling and planning
Field service scheduling to meet service delivery goals while controlling contractor costs and optimizing use of your own resources.
Contractor Management software solutions for your Industry
Energy, Utilities & Resources
A service management solution focused on assets, projects and field workers for compliance, profitability, and customer satisfaction.
Service Industries
Software for service organizations going through digital transformation, to help them deliver outcome-based service, customer satisfaction and their sustainability goals.
Telecommunications
A class-leading service management application for any combination of service, projects and assets that addresses the full service and asset lifecycle.
Manufacturing
Best-in-class service management software enabling servitization and outcome-based business growth.
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Frequently asked questions
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What is Field Service Management?
Field service management (FSM) is a critical component of modern business operations. It enables organizations to efficiently manage their field service teams and resources. In today's fast-paced marketplace, effective field service management software solutions streamlines processes, enhances customer satisfaction, and boosts operational efficiency.
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What is AI in Field Service Management?
AI in field service management is reshaping how businesses operate, offering a smarter way to manage resources and requests to meet customer needs. With AI's ability to rapidly analyze data and predict outcomes, companies can streamline operations and enhance service delivery.
