NetOnNet

NetOnNet improves the retail experience with IFS

NetOnNet is one of Sweden’s leading consumer electronics omni-channel retailers. IFS is enabling NetOnNet to achieve unparalleled efficiencies in its business and improve the customer experience.
The Swedish consumer electronic retailer NetOnNet opened for business as an e-tailer in 1999 in Borås, Sweden. IFS is enabling NetOnNet to achieve unparalleled efficiencies in its business and improve the customer experience.

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"Every transaction that happens in NetOnNet goes through IFS and everyone at NetOnNet uses it. IFS is absolutely vital to NetOnNet’s future. There are a lot of challenges within the industry, but I feel that with IFS we are very well prepared to meet those challenges and for me, personally, I’m very excited to be part of that journey"

Markus Anderson

CIO, NetOnNet

About NetOnNet

The Swedish consumer electronic retailer NetOnNet opened for business as an e-tailer on March 10, 1999 in Borås, Sweden. Approximately one new Warehouse shop was opened each year between year 2001 and 2015, all located in Sweden. Between October 2016 and May 2017 a total of 18 new NetOnNet Warehouse shops were opened. Today NetOnNet has 33 Warehouse shops, 30 located in Sweden and three located in Norway.


Benefits seen using IFS

  • Consolidating a fragmented IT landscape
  • Highly consultative, expert support
  • Automating laborious manual processes
  • Providing a single view of the entire business
  • Future proof solution

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Understanding the retail challenge

Omni-channel retail represents a shift in dynamic, putting even more power into the hands of the customers. With a range of means to check and compare quality, availability, sizes, price, etc., customers have less inclination to be loyal to get the best value for their money. Understanding the sophisticated challenges of omni-channel retail requires a deep understanding of the industry.

The key drivers behind NetOnNet’s decision to select IFS were the company’s cutting-edge technology and its expertise in the retail business. “The IFS consultants have been great in this project,” says Markus Anderson, CIO, NetOnNet. “They’ve helped us and challenged our way of thinking in many ways, and I think that what they did for us will benefit us for a long time in the future. Those insights have been extremely valuable to us. It was one of the reasons to why we chose IFS.”

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