Spencer Technologies

IFS Field Service Management enables Spencer Technologies for success

For almost 40 years, Spencer Technologies has focused on supporting retail stores and multi-site organizations deliver innovative solutions. IFS Field Service Management has helped Spencer meet its logistical challenges by providing a flexible solution to manage the service needs of its client base. IFS has enabled Spencer to:

  • Expand services to add business value
  • Enhance customer service
  • Develop improved client portal
  • Implement reverse logistics and repair

To discover how IFS can help your organization solve today's challenges and embrace tomorrow's opportunities, download the customer story.


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"Customers have a lot of trust in us being able to handle their business, and IFS FSM is at the core of our business. So in essence the partnership between us and IFS is influential."

Rudy Goedhart

Director of Systems Development, Spencer Technologies

About Spencer Technologies

Founded in 1972, Spencer Technologies has grown to become a global company with more than 400 employees and 200 technicians throughout the United States, Canada, Mexico and Europe.

Benefits seen using IFS:

  • Ability to expand services to add business value.
  • Enhanced customer service.
  • Development of improved client portal.
  • Implementation of reverse logistics and repair.

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Partners in success

IFS hosts many customer-facing events to enable customers to learn more about IFS solutions, network and have fun. Many customers like Spencer Technologies take advantage of these opportunities.

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