IFS is proud to have been recognized with the IDC 2025 SaaS CSAT Award for Enterprise Asset Management EAM-ALM. Based on ratings collected in IDC’s 2025 SaaS Path Survey, IFS placed in the highest scoring group for vendors serving the Enterprise Asset Management/Asset Life-cycle Management application market and has been recognized with IDC’s 2025 SaaS EAM/ALM Customer Satisfaction Award.

IDC’s customer satisfaction award program, the CSAT Awards, recognizes the leading software-as-a-service (SaaS) vendors in each application market who receive the highest customer satisfaction scores based on IDC’s SaaS Path survey. SaaS Path is a global survey of approximately 2,900 organizations across all geographic regions and company sizes, where customers are asked to rate their vendor on more than 30 different customer satisfaction metrics.

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IFS scored in each of the customer satisfaction categories
How IFS scored against the overall group (other ALM/EAM vendors)
ALM/EAM Market Trends for the next 12 months (Spending Priorities, Value Realization, and Additional Needs)