Remote Assistance
Samengevoegde realiteit voor realtime samenwerking
Remote Assistance biedt technici onmiddellijke toegang tot deskundigen die hen kunnen helpen bij het oplossen van problemen die zij tijdens hun werk in het veld tegenkomen. Dankzij dit externe model kunnen klanten van IFS hun bestaande middelen efficiënt inzetten, de kosten verlagen en de eerste hersteltarieven verhogen.
Faster and more effective remote assistance with IFS Cloud
Being delivered as a fully integrated and embedded component of IFS Cloud makes the Remote Assistance usage and implementation faster and more effective. Utilizing this tool provides value to customers by reducing installation, implementation and overall cost of service and an increase of service capabilities.
Whitepaper: what’s your remote assistance strategy?
Key Considerations to Speed, Streamline, and Modernize Service Delivery
This white paper explores the following topics around the importance of having a strong remote service strategy for field service providers. From beginning the remote service journey to thinking ahead about the future of remote service.
Praktijkvoorbeeld: Munters rolt IFS-remote assistance uit
Lees in dit verhaal hoe Munters, een wereldleider in energie-efficiënte en duurzame luchtbehandelingsoplossingen voor veeleisende industriële toepassingen en landbouwsectoren, de kracht van IFS Remote Assistance gebruikte om zowel hun veld- als productieactiviteiten te ondersteunen in een tijd waarin het Coronavirus zich snel verspreidde.
The Power of Merged Reality: How Remote Assistance is Changing the Way We Work, Collaborate & Serve
In this expert discussion, hear a variety of perspectives on the business case for Remote Assistance, what the future holds for its further use, and how to overcome challenges in incorporating the technology into your digital mix. You’ll hear from:
- Roel Rentmeesters, VP of Services at Munters
- Bas de Vos, VP of IFS Labs at IFS
- Dan Baldwin, Sr. Product Manager at Zebra Technologies
- Sarah Nicastro, Creator of Future of Field Service as moderator
Factsheet: IFS offers the power of remote assistance
From better utilization of precious resources to reduced truck rolls and lower costs, not to mention a vastly improved customer experience, remote assistance delivers real value almost instantaneously. IFS Remote Assistance is a merged reality tool that will have an impressive, immediate impact on your business.
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