Five Changes Transforming the Military In-Service Support Model

Military assets are getting more complex, but for some roles, they are also becoming simpler. Delivery and support are increasingly globalized and will continue to be so. This white paper looks at five changes set to transform the in-service support model for the military and argues that IT should be seen as a strategic enabler, not a mere transactional tool.

• More global delivery but complexity varies - awareness of how this relates to procurement models will remain critical
• Land, Sea and Air Drone proliferation - a growing footprint, but not yet logistically
• The need for a single view - defense organizations and commanders must look for solutions to manage through-life support costs
• Globalization means defense OEMs and maintenance contractors will move from government supplier to government partner
• Buying IT in defense: IT must be considered a strategic enabler, not a transactional tool